Privacy Policy

At Mateo’s Driving School, we respect and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our business, website, or services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, or physical address provided during inquiries, bookings, or communications.
• Booking Information: Details about the driving lessons you schedule, including dates, times, and preferences.
• Payment Information: Payment details necessary for processing transactions.
• Website Data: Information such as IP address, browser type, and pages visited when you access our website (if applicable).

2. How We Use Your Information

The information we collect is used for the following purposes:

• To provide driving lessons and other related services.
• To communicate with you regarding bookings, cancellations, or changes.
• To process payments securely.
• To improve our services and website experience.
• To comply with legal obligations.

3. Sharing of Information

We will never sell, rent, or trade your personal information. However, we may share your information in the following situations:

• Service Providers: With trusted third parties that assist in payment processing, scheduling, or website hosting.
• Legal Obligations: If required by law or to protect our rights.

4. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These measures include secure storage of data and encryption of sensitive information like payment details.

5. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to any inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data, subject to legal obligations.
• Objection: Object to the processing of your data for certain purposes.

To exercise any of these rights, please contact us using the details below.

6. Cookies and Website Tracking

If we use cookies or similar technologies on our website, they help us enhance your browsing experience. You can manage your cookie preferences through your browser settings.

7. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

• Email: mateiash24@gmail.com
• Phone: +44 792 126 3403

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on our website with the revised effective date.

Effective Date: 9 January 2025